The festival takes place in Taets Art & Event Park, Zaandam.
The festival starts at 12:30 PM and ends at 22:30 CET. Keep in mind that the doors close at 21:00 CET.
The festival is 18+, and it is mandatory to present a valid ID (driver's license, passport, identification card, ID) for entry. Just a photo of any of the above will not suffice. Please note that Backstage entrance is 21+.
It's not possible to leave the festival grounds and re-enter afterwards. If you do leave you will have to show a valid ticket again to enter the festival grounds.
The doors will close at 21:00 CET, and entry will not be permitted after that time.
This event will be indoors.
All facilities are cashless, but you can purchase a cash card at the event at dedicated cash card lockets. This is a debit card that you buy at the token stand and load with cash, allowing you to make payments with a card at the event.
Keep an eye on our Instagram @noartmusic, where we share the lineup, updates, and much more.
There will be first aid available, indicated by signs and they will walk around the festival grounds.
The Pro Pass grants you access to all ADE official festival events. Even if a festival event is sold out, you can still access the event with your ADE Pro Pass wristband (limited access with sold out events). During ADE there are over 500 festival events and hundreds more cultural and conference events you can enter with the wristband. One thing to keep in mind is that there is a limited capacity that each venue can take into account for ADE Pro wristband holders. This means that, for some of the more crowded events, you have to arrive early to ensure attendance. Once capacity is reached, ADE Pro holders will be let into the event on a one in-one-out basis.
There are multiple covered seating areas, indicated by signs and visible on the map on site.
Smoking is prohibited indoors or under canopies. Only smoke in the designated outside area.
There is first aid available throughout the entire venue, and you're welcome to approach them at any time. Celebrate safe https://celebratesafe.nl/pijlers/.
If you don't feel safe or notice something suspicious, please send a message or picture to this number: +31 6 13 35 39 86. You can always talk to any employee that is around (First Aid, security).
During the event our social safety team will be present, recognisable by back vests. We will also have a social safety hub at the event, where a member from the social safety team is always happy to assist you. If you feel overwhelmed during the festival, the social safety hub is also the place where you can enjoy some calm and quiet, stimulant free.
Interested in working or volunteering at No Art ADE Festival? Email us your motivation: info@sonaworldwide.com.
It's not allowed to sell items at the festival. Interested in a collaboration? Please mail: info@sonaworldwide.com.
House rules are posted throughout the event, and you can also find them here: https://www.sonaworldwide.com/house-rules
The use and possession of soft and hard drugs is prohibited.
You can contact us via this mail: support@noartmusic.com.
These items are prohibited to bring to the festival: own food and drinks, aerosol cans, glassware, cans, large or heavy bags (a light (back)pack or small backpack is allowed but will be checked by security at the entrance), pets, inflatable objects, umbrellas, drugs (except prescribed medication with a medical certificate), selfie sticks, fireworks, weapons and firearms, dangerous objects (including aerosol cans and tear gas), professional photo, film, and other recording equipment.
It is not allowed to bring any sort of professional recording equipment.
There are Alpine earplugs available for purchase throughout the venue.
Only a few general access tickets are available. Limited Backstage tickets are still left. Visit the official shop here.
Due to late personalization, tickets can only be downloaded 24 hours prior to the event.
You will receive an email immediately upon purchasing your ticket. The ticket PDF can be downloaded 24 hours prior to the event.
If you cannot find your tickets in your mailbox, try retrieving them through Weeztix (https://eventix.io/search). If this doesn’t work, please contact support@noartmusic.com. In your email, please include the full name used during the ticket purchase along with your email address. We will then promptly assist you in resolving the matter.
The only reliable partner for selling your ticket is Ticketswap. Through the confirmation email of your purchase from Weeztix, you can sell your ticket on Ticketswap.
You can either download the ticket and forward it or you can personalize it on the name and email address of the other person.
Unfortunately if the event is sold out, it is not possible to purchase tickets through our official ticketing platform. You can join the waiting list or visit Ticketswap to safely purchase or resale tickets.
It is not possible to cancel your tickets, however, you can sell them safely and securely through our official resale partner Ticketswap.
No Art uses sealed tickets to ensure a fair ticketing experience for everyone. These tickets cannot be resold through unofficial channels or secondary markets, effectively preventing scams. All ticket resales must go through our verified partner, Ticketswap.
No, certainly not. In fact, we even prefer tickets on the phone.
You can personalize your ticket through the confirmation email. If you can't find it, please proceed to ‘Lost Ticket’.
The best and easiest way to visit the festival is by bike. There’s a dedicated spot for bike parking right next to the festival entrance. Navigate to Taets Art & Event Park and follow the signs for ‘bike parking’.
We offer a shuttle service from Zaandam Station to the festival entrance. Apart from coming by bike, this is the easiest way to visit the festival. The bus leaves every 10 minutes from 15 minutes before the start of the event and keeps driving round trips the entire duration and until after the festival. A one-way trip takes approx. 7 minutes. Get your ticket here.
- All tickets bought are round trip tickets.
- Only pre-sale tickets guarantee your spot.
- In case you will only use this service for going home, you still need to buy a valid round trip ticket.
The shuttles will run all day long, from 15 minutes before start event until 2 hours until end of event
Keep in mind that the last trains at Zaandam Station depart between 00.00 and 01.00am, plan your trip in the 9292 app.
We strongly discourage coming by car, parking in the streets is not allowed and will result in your car getting towed. Parking for the event is available, follow signs ‘P bezoeker’ at the venue. Buy your ticket here.
If you visit the festival by taxi or ordered transport, please navigate to Taets Art & Event Park and follow the instructions of the traffic controllers.
If you visit us by touring car, it is mandatory to inform us about this by sending an email to info@sonaworldwide.com, as the spots for touring cars are limited and only available with registration
We sell different options throughout the festival. Allergies are stated on the menus. If you have any questions please send an email to support@noartmusic.com
Yes, there are various food stands and multiple bars.
No, there will be no (e-)cigarettes available for purchase.
Yes, there are multiple drinking water stations to refill your bottle and water bottles can be purchased at the bar.
There will be no (e-)cigarettes available for purchase.
You can bring your medication only upon presentation of a prescription and/or a doctor's note. The medication must be unopened.
Yes, certainly, you're welcome through the general access. Keep in mind that the terrain consists out of grass mostly.
The festival is wheelchair accessible, featuring special toilets and entrances. Wheelchair access is through the general entrance. No prior registration is required.
Unfortunately it's not possible to bring along a service dog.
We are committed to sustainability to preserve the venue. We use recycled plastic cups, operate a recycling system, accept only card payments, and offer different food possibilities.
We strive to create a safe and welcoming festival environment for everyone. All social norms and values are upheld on the premises. Any form of threats, violence, discrimination, or sexual harassment will not be tolerated.
A dedicated social safety team will be present throughout the event. You can recognize them by their black vests or go to the awareness hub near the lockers. If you feel unsafe or notice anything suspicious, please send a message (or photo) to: +31 6 13 35 39 86.
You can also approach any nearby staff member, including First Aid or Security personnel.
Lockers will be available on-site. You can purchase a locker in advance here, and we will send an email with a link to all ticket holders once they are available. At the festival, you can also buy a locker using QR-codes and payment methods like iDEAL. Additionally, there will be an information point for lockers at the festival.
A month before the event, residents within the municipality's distribution area will receive a neighborhood letter. The letter will contain information about park accessibility and the opportunity to register for a chance to win residents' tickets for the festival. More on this will be added later in this FAQ.